Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mylinh Lov

Mylinh Lov

June 14, 2025

5  out of  5
rating by Mylinh Lov
"I have been with Michael Janet's office for several years now and Jeannette Slefo have been incredibly responsive and efficient anytime I have questions. I appreciate how easy she makes the process with everything."
Profile photo of Gayle Michel

Gayle Michel

June 13, 2025

5  out of  5
rating by Gayle Michel
"I have been with State Farm for decades and whenever I contact my agent, I receive great customer care and follow up! Monika this year has been worth her weight in gold as it relates to information, resources and incredible customer service!!!"
Profile photo of M. K.

M. K.

June 9, 2025

5  out of  5
rating by M. K.
"As far as I'm concerned, the Michael Janet Agency IS Monika Perfetti and because of Monika, the agency gets my 5 stars. She has assisted me with questions and concerns at every turn. She's responsive, knowledgeable and positive, always coming up with an answer I need. Working with her is easy and I learn a whole lot."
Profile photo of charlotte malek backman

charlotte malek backman

June 7, 2025

5  out of  5
rating by charlotte malek backman
"“ I’ve had a great experience working with Jeannette Selfo at the State Farm. They’re incredibly knowledgeable and always willing to take the time to explain complex policies in a way that’s easy to understand. They help me find the right coverage at a price that fit my budget, and they were very responsive to my questions throughout the process. I also appreciate their professional and friendly demeanor . Highly recommend!”"
Profile photo of Lisa Golub

Lisa Golub

June 6, 2025

5  out of  5
rating by Lisa Golub
"I have had State Farm as my insurance agency for decades. I can say that no matter what my question is, or my concern, Monika is always ready and willing to help me understand the nuances of my polices and answer all of my questions."
We responded:
"Lisa, Thank You for your kind words! My Agency strives to make customer service our number 1 Priorityl"
Profile photo of Peter Grafner

Peter Grafner

June 3, 2025

5  out of  5
rating by Peter Grafner
"Nelson treated me in a courteous and highly professional manner."
We responded:
"Thank You Peter! Nelson is our newest assistant and it's good to hear he is doing things right!!! "
Profile photo of Karina Godinez

Karina Godinez

May 25, 2025

5  out of  5
rating by Karina Godinez
"Nothing but THE BEST SERVICE FROM MONICA!!! Over the past decade she has consistently looked out for my family from just getting the bill paid on time to dealing with all the claims and renewals that come with life! I so appreciate having a hard working individual in this industry. She is a gem of a human being♥️"
We responded:
"Karina, Thank you for the kind words! It's always great to hear praise from our loyal policyholders!"
Profile photo of Hasmig Nielsen

Hasmig Nielsen

May 21, 2025

5  out of  5
rating by Hasmig Nielsen
"Michael Janet State Farm is very professional and very family oriented. I have been with them for over 20 years. We have alot of confidence in them because they have always been there for us. Highly recommend Michael Janet State Farm."
We responded:
"Thank You Hasmig! It is our pleasure to handle your insurance needs!"
Profile photo of Nettie

Nettie

May 20, 2025

5  out of  5
rating by Nettie
"Monika Perfetti is most helpful, and professional. She is very efficient, and always answers my questions. I highly recommend her, and The Michael Janet State Farm Agency."
We responded:
"Monika and I thank you Nettie!"
Profile photo of Alejandro Gonzalez

Alejandro Gonzalez

May 20, 2025

5  out of  5
rating by Alejandro Gonzalez
"Monika has been my go to person for a few years now and she is very quick to respond and getting stuff done for me!"
We responded:
"Thank You Alejandro! We love being there for our insureds."
Profile photo of ADG-79

ADG-79

May 16, 2025

1  out of  5
rating by ADG-79
"The customer service is not very good. The woman who answers calls sounds abrasive and rude. It’s either she doesn’t have patience or lacks the ability to handle whatever little stress she gets behind that desk of hers. It can also be personal, but either way, if it is, don’t bring it to work. Terrible service. I’m definitely going elsewhere. Too many insurance companies out there for me to have to deal with rudeness like that. It’s Trash!"
We responded:
"ADG, I am sorry you found the customer service not up to your expectations! For 50 YEARS, my Agency prides itself on providing top notch customer service. Please call me, to discuss your concerns. "
Profile photo of H. Stewart

H. Stewart

May 15, 2025

5  out of  5
rating by H. Stewart
"Michael Janet has with me for years. Credit also for his staff, great service, their tell me they are smiling. Great Job ☺️☺️☺️☺️☺️"
We responded:
"Thank You Hope, for your vote of confidence!"
Profile photo of Phillip W Pappas

Phillip W Pappas

April 24, 2025

5  out of  5
rating by Phillip W Pappas
"Experienced professional and consistent agency!!! Excellent customer service."
We responded:
"Thank You Phillip! It is a please to work with clients like you. "
Profile photo of Theresa Markham

Theresa Markham

April 8, 2025

5  out of  5
rating by Theresa Markham
"Michael Janet's office is a family tradition I inherited when I married. I'm so grateful to them for customer care that is above and beyond anything I would have ever expected for the last 18 years. I couldn't recommend them more, and if I could, I'd give them a sixth star."
We responded:
"Thank you, Theresa for taking for your heartfelt recommendation! Clients like you make my Agency GREAT. "
Profile photo of Richard Witry

Richard Witry

January 7, 2025

5  out of  5
rating by Richard Witry
"Excellent service. Explains matters with clarity. Recommend highly."
We responded:
"Thank you Richard for the kind words! It is our mission to provide excellent customer service to our policy holders! "
Profile photo of Burt Burdeen

Burt Burdeen

December 1, 2024

5  out of  5
rating by Burt Burdeen
"Really glad I got to know Michael and his staff. Although I was originally with a quality insurance company before, Michael was there for the service and advice that the other company never had, except to charge and up charge all the time. Would I recommend him? No question. Thanks a bunch."
We responded:
"Thank you Burt! It is our pleasure to work with quality people like you."
Profile photo of Brian S

Brian S

September 30, 2024

5  out of  5
rating by Brian S
"Michael's office and staff are great! Been with them for over 29 years now. Highly recommended!"
We responded:
"Thanks Brian! It's always great to hear from our policyholders! "
Profile photo of SJ H

SJ H

August 14, 2024

5  out of  5
rating by SJ H
"He is a professional and so competent that I could change my auto insurance with very desirable coverage for me and my family. I appreciate it for his quick response and assistance."
We responded:
"Thank you for your kind words! We strive to follow our moto "Like a Good Neighbor". "
Profile photo of Leo1

Leo1

August 13, 2024

1  out of  5
rating by Leo1
"Monika perfetti has really bad manners especially when calling the office to get any information. She acts as though your are inconveniencing her when she answers the phone. Jeanette selfo is another agent/manager who is unbearably rude , I had to deal with her in the past. I’m not sure how Micheal Janet hired such agents. All the very best have retired from this office. Go somewhere else where they will treat you like a priority ."
We responded:
"Leo1, I am sorry your experience did not meet your expectations, or our standards. Feel free to contact me with any future questions or concerns. "
Profile photo of ken wink

ken wink

July 21, 2024

5  out of  5
rating by ken wink
"I had reason to call the state farm office(michael janet) agent regarding questions about our two cars. the new system that is now being used is confusing. I spoke to office manager Jeannette who patiently addressed my concerns and never rushed to end the call until I was satisfied and had my answers.great service.been a state farm customer for 55 years and feel well taken care of."
We responded:
"Ken, thank you for taking the time to give us a review. We always appreciate hearing from our insureds. Also a big thank you for giving us the privilege of being your insurance agency of choice for 55 years! "
Profile photo of ted grunebaum

ted grunebaum

July 12, 2024

5  out of  5
rating by ted grunebaum
"Michael and team have taken care of me and my family for decades. Great service and support, would recommend them highly."
We responded:
"Thank you, Ted we truly appreciate your business! "
Profile photo of Eddie Zomayah

Eddie Zomayah

May 6, 2024

1  out of  5
rating by Eddie Zomayah
"Communication is very bad, decide to switch My Ins else were."
We responded:
"Eddie, I am sorry for your poor experience! This is not our norm. "
Profile photo of Al

Al

April 29, 2024

5  out of  5
rating by Al
"Working with Maria at the Michael Janet office has been great. She always performs at the top of her game. I had to update and get a new policy. She did not just update the policy, but she recommended some options that were a better fit for me and my coverage. With the new policy she reviewed in detail and quoted. After she follow-up to make sure that policy was active, and we were happy. I am glad to have an agent that takes pride in her work!"
We responded:
"Thank you for the kind words, AL!"
Profile photo of Christopher P (ChrisP)

Christopher P (ChrisP)

February 12, 2024

5  out of  5
rating by Christopher P (ChrisP)
"Huge thanks & appreciation for the office manager, Jeannette! She keeps honest and direct dialogue, helping you save and understand along the way. Very happy to work with her. Make sure to ask for her at Michael Janet State Farm!"
We responded:
"Thanks! Chris."
Profile photo of Steven Fisher

Steven Fisher

November 8, 2023

5  out of  5
rating by Steven Fisher
"This State Farm agency and Maria Machin in particular are the BEST. Attentive, competent, friendly and responsive. They don’t know the word “no.” Highly recommended. Nobody better 👍🏻"
We responded:
"Thank you, Steven "